CTALTMUK ISTQB Certified Tester Advanced Level Test Manager Free Practice Test — 30 Questions

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Question 1 of 30

During a critical project phase, the Test Manager, Anya, observes that a highly experienced senior tester, Mr. Jian Li, is exhibiting significant resistance to adopting a newly procured, industry-standard test automation framework, despite its demonstrated potential for accelerating regression cycles and improving defect detection rates. Mr. Li expresses a strong preference for the legacy, custom-built scripting solution, citing its familiarity and perceived reliability, though it is known to be cumbersome and prone to maintenance issues. Anya needs to address this situation to ensure project success and maintain team morale. Which behavioral competency approach is most crucial for Anya to employ in this scenario to achieve a positive outcome?

Prioritizing adaptability and flexibility by actively engaging Mr. Li to understand his concerns, acknowledging his experience, and collaboratively demonstrating the benefits and support mechanisms for the new framework, thereby fostering buy-in.
Demonstrating decisive leadership potential by mandating the immediate adoption of the new framework, emphasizing its strategic importance for project timelines, and issuing a directive for all team members to comply without further discussion.
Focusing on conflict resolution skills by directly confronting Mr. Li about his perceived obstructionism and clearly articulating the negative impact of his stance on project delivery and team efficiency.
Emphasizing teamwork and collaboration by organizing a team-wide forum to vote on the preferred testing tool, allowing the majority to dictate the direction of the testing approach regardless of individual expertise.

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