CISCO 700-105 Cisco Midsize Collaboration Solutions for Account Managers (MCAM) Free Practice Test — 30 Questions

Question 1

A mid-sized company is evaluating its collaboration solutions to enhance communication and productivity among its teams. They are considering implementing Cisco\'s Midsize Collaboration Solutions. Which of the following features is most critical for ensuring seamless integration of voice, video, and data services across their existing infrastructure while also providing scalability for future growth?

Accepted Answer

Unified Communications Manager (UCM) with Session Initiation Protocol (SIP) support

Question 2

A company is evaluating different Cisco collaboration endpoints to enhance their remote work capabilities. They are particularly interested in endpoints that support high-definition video conferencing, seamless integration with existing Cisco Unified Communications Manager (CUCM) systems, and the ability to scale as the company grows. Given these requirements, which endpoint would be the most suitable choice for their needs?

Accepted Answer

Cisco Webex Room Kit

Question 3

A mid-sized company is experiencing a decline in employee productivity and collaboration, which they attribute to inefficient communication tools and processes. As an account manager, you are tasked with identifying the underlying customer pain points. Which of the following approaches would best help you uncover the specific issues affecting their collaboration and productivity?

Accepted Answer

Conducting a series of in-depth interviews with employees across different departments to gather qualitative insights on their daily communication challenges and tool usage.

Question 4

In a midsize collaboration solution, a company is evaluating the deployment of a Unified Communications Manager (UCM) cluster to support its growing workforce. The company anticipates a peak load of 500 simultaneous calls during business hours. Given that each call requires a bandwidth of 64 kbps for voice and an additional 16 kbps for signaling, what is the total bandwidth requirement in Mbps for the UCM cluster to handle the peak load of simultaneous calls?

Accepted Answer

40 Mbps

Question 5

In the context of midsize businesses, which of the following characteristics most accurately reflects their operational structure and market positioning? Consider a midsize company that has recently expanded its operations and is now facing challenges in scaling its workforce while maintaining efficiency.

Accepted Answer

Midsize businesses typically have a flexible organizational structure that allows for rapid adaptation to market changes and customer demands.

Question 6

A mid-sized company is evaluating its collaboration solutions to enhance productivity and streamline communication among its teams. They are considering a Cisco collaboration solution that integrates voice, video, and messaging capabilities. The sales team is tasked with presenting a value proposition that highlights the total cost of ownership (TCO) over a five-year period. If the initial investment is $50,000, annual maintenance costs are $5,000, and the expected savings from increased productivity is estimated at $15,000 per year, what is the total cost of ownership (TCO) for the company over five years, and how does it compare to the total savings generated from productivity improvements?

Accepted Answer

TCO is $75,000, and total savings are $75,000.

Question 7

In a corporate environment, a company is implementing a new call control system that utilizes SIP (Session Initiation Protocol) for managing voice calls. The system is designed to handle multiple simultaneous calls while ensuring quality of service (QoS) and minimizing latency. If the system is configured to allow a maximum of 100 concurrent calls and the average bandwidth required per call is 100 kbps, what is the total bandwidth required for the system to operate at full capacity? Additionally, if the network has a total available bandwidth of 10 Mbps, what percentage of the total bandwidth will be utilized when the system is operating at full capacity?

Accepted Answer

0.1

Question 8

In a rapidly evolving work environment, a company is considering implementing a hybrid collaboration model that combines remote and in-office work. They aim to enhance productivity while maintaining employee satisfaction. If the company has 200 employees and estimates that 70% prefer a hybrid model, while 30% prefer fully remote work, how many employees would be satisfied with the hybrid model if the company decides to implement it? Additionally, if the company anticipates a 15% increase in productivity due to this model, how many additional productive hours can be expected per week if each employee typically works 40 hours?

Accepted Answer

140 employees; 120 additional productive hours

Question 9

A mid-sized company is experiencing issues with their Cisco collaboration tools, specifically with call quality and connectivity. The IT manager decides to utilize Cisco\'s support resources to diagnose and resolve these issues. Which of the following steps should the IT manager take first to effectively leverage Cisco\'s support resources?

Accepted Answer

Utilize the Cisco Technical Assistance Center (TAC) to open a support case and provide detailed information about the issues encountered.

Question 10

A company is implementing a new collaboration solution that requires the configuration of multiple endpoints across various locations. The IT manager needs to ensure that the Quality of Service (QoS) settings are optimized for voice and video traffic. Given that the network has a total bandwidth of 100 Mbps and the expected voice traffic is 20% of the total bandwidth while video traffic is expected to be 50% of the total bandwidth, what should be the minimum bandwidth allocated for voice and video traffic to maintain optimal performance?

Accepted Answer

70 Mbps

Question 11

In a midsize organization, the IT manager is tasked with optimizing the call control system to enhance communication efficiency. The current setup uses a centralized call control model, but the manager is considering transitioning to a distributed call control model. What are the primary advantages of implementing a distributed call control system in this context, particularly regarding scalability and fault tolerance?

Accepted Answer

Enhanced scalability and improved fault tolerance due to decentralized management of call processing.

Question 12

A company is evaluating the implementation of Cisco Webex for their remote collaboration needs. They have a team of 50 employees who will be using the platform for video conferencing, file sharing, and team messaging. The company wants to ensure that they can host webinars with up to 200 participants and have a seamless integration with their existing CRM system. Given these requirements, which Webex solution would best meet their needs while also considering scalability and integration capabilities?

Accepted Answer

Cisco Webex Meetings with Webex Events

Question 13

In a midsize organization implementing a collaboration solution, the IT manager is tasked with ensuring that all communication channels comply with industry regulations such as GDPR and HIPAA. The manager decides to implement end-to-end encryption for all voice and video communications. Which of the following best describes the primary benefit of this approach in the context of security and compliance?

Accepted Answer

It ensures that only authorized users can access the content of the communications.

Question 14

A company is evaluating different licensing models for its collaboration solutions. They have a choice between a subscription-based model and a perpetual licensing model. The subscription model costs $500 per user per year, while the perpetual model has an upfront cost of $3,000 per user with an annual maintenance fee of $600. If the company has 50 users, how much would they spend over a 5-year period for each model? Additionally, which model would be more cost-effective for the company in this scenario?

Accepted Answer

The subscription model would cost $25,000, while the perpetual model would cost $30,000, making the subscription model more cost-effective.

Question 15

A company is evaluating the deployment of Webex Board and Desk Series devices to enhance collaboration among remote teams. They plan to integrate these devices with their existing Cisco Unified Communications Manager (CUCM) system. The IT manager needs to ensure that the devices can support various collaboration features, including video conferencing, whiteboarding, and content sharing. Given the specifications of the Webex Board and Desk Series, which of the following statements accurately reflects the capabilities and integration considerations for these devices in a CUCM environment?

Accepted Answer

The Webex Board and Desk Series can seamlessly integrate with CUCM, supporting features like video conferencing and content sharing, while also allowing for direct access to cloud-based services for enhanced collaboration.

Question 16

In a midsize organization, the IT manager is tasked with implementing a Cisco Collaboration solution that enhances communication and collaboration among remote teams. The manager is considering various Cisco products and their integration capabilities. Which combination of features would best support seamless collaboration across different locations while ensuring security and scalability?

Accepted Answer

Cisco Webex Teams with end-to-end encryption and integration with Cisco Unified Communications Manager

Question 17

A technology company is looking to enhance its customer relationships by implementing a new customer engagement strategy. They decide to segment their customer base into three categories: high-value, mid-value, and low-value customers. The company aims to allocate its resources effectively, ensuring that high-value customers receive personalized attention while mid-value customers are nurtured to potentially become high-value. If the company has 1,200 customers in total, with 20% classified as high-value, 50% as mid-value, and the remaining as low-value, how many customers fall into each category, and what would be the ideal approach to engage each segment effectively?

Accepted Answer

240 high-value, 600 mid-value, 360 low-value; personalized engagement for high-value, targeted marketing for mid-value, and automated communication for low-value

Question 18

A project manager is tasked with overseeing a software development project that has a budget of $500,000 and a timeline of 12 months. Midway through the project, the team encounters unexpected technical challenges that require an additional $100,000 in funding and an extension of 3 months to complete the project. If the project manager decides to allocate the additional funds and extend the timeline, what will be the new total budget and total duration of the project? Additionally, if the project manager had chosen to mitigate the risks by implementing a more robust planning phase at the beginning, which could have potentially saved 20% of the budget and reduced the timeline by 10%, what would the original budget and timeline have been after these adjustments?

Accepted Answer

Total budget: $600,000; Total duration: 15 months

Question 19

In a midsize collaboration solution, a company is evaluating the deployment of a Unified Communications Manager (UCM) cluster to support its growing workforce. The company anticipates a peak load of 500 concurrent calls and wants to ensure high availability and redundancy. Given that each UCM server can handle a maximum of 250 concurrent calls, how many UCM servers are required to meet the peak load while also providing redundancy?

Accepted Answer

4 servers

Question 20

A company is evaluating different Cisco collaboration endpoints to enhance their remote work capabilities. They are particularly interested in endpoints that support high-definition video, seamless integration with existing Cisco Unified Communications Manager (CUCM), and the ability to connect with third-party applications. Given these requirements, which endpoint would be the most suitable choice for their needs?

Accepted Answer

Cisco Webex Room Kit

Question 21

In a company utilizing AI-driven analytics for customer behavior prediction, the marketing team is analyzing the effectiveness of their campaigns. They have collected data on customer interactions, including the number of clicks on advertisements, the time spent on the website, and the conversion rates. If the AI model predicts a 20% increase in conversion rates based on a 15% increase in website traffic, what is the expected conversion rate if the current conversion rate is 5%?

Accepted Answer

0.06

Question 22

In a corporate environment, a company is implementing Cisco Collaboration Solutions to enhance its communication infrastructure. The IT manager is particularly concerned about securing voice and video communications against potential threats such as eavesdropping and unauthorized access. Which security feature should the manager prioritize to ensure that all voice and video traffic is encrypted end-to-end, thereby protecting sensitive information during transmission?

Accepted Answer

Secure Real-Time Transport Protocol (SRTP)

Question 23

A mid-sized company is evaluating its collaboration solutions to enhance communication and productivity among its teams. They are considering a Cisco Midsize Collaboration Solution that integrates voice, video, and messaging. The company has 150 employees and anticipates a growth of 20% in the next year. They want to ensure that their solution can scale effectively without significant additional costs. Which of the following features is most critical for ensuring scalability and flexibility in their collaboration solution?

Accepted Answer

Support for virtualized deployment options

Question 24

A mid-sized company is evaluating different licensing models for their collaboration solutions. They are considering a subscription-based model versus a perpetual licensing model. The subscription model costs $15 per user per month, while the perpetual license has an upfront cost of $1,800 per user with an annual maintenance fee of $300. If the company has 50 users, how many months would it take for the total cost of the subscription model to exceed the total cost of the perpetual licensing model, assuming they plan to use the solution for at least 3 years?

Accepted Answer

36 months

Question 25

In a corporate environment, a company is evaluating different types of video devices for their conference rooms. They are considering three main types: dedicated video conferencing systems, software-based video solutions, and integrated video devices. Each type has distinct characteristics and use cases. If the company aims to maximize video quality and user experience while minimizing setup complexity and maintenance, which type of video device should they prioritize for their high-stakes meetings?

Accepted Answer

Dedicated video conferencing systems

Question 26

A mid-sized company is evaluating its collaboration solutions to enhance productivity and streamline communication among its teams. They are considering a Cisco collaboration solution that integrates voice, video, and messaging. The company has a budget of $50,000 for the initial setup and expects to save 20% on operational costs annually due to improved efficiency. If the operational costs before implementing the solution are $200,000 per year, what will be the total cost savings over a 3-year period, including the initial setup cost?

Accepted Answer

$110,000

Question 27

A company is planning to implement a new Cisco IP phone system across its multiple branches. They need to ensure that the phones can handle both voice and video calls effectively. The IT manager is considering the Cisco 8845 and Cisco 8865 models. Which of the following features should the IT manager prioritize when evaluating these models to ensure optimal performance in a high-traffic environment?

Accepted Answer

Support for HD video and wideband audio codecs

Question 28

A company is planning to integrate its existing customer relationship management (CRM) system with Cisco Unified Communications Manager (CUCM) to enhance its communication capabilities. The integration aims to allow users to initiate calls directly from the CRM interface. Which of the following methods would be the most effective way to achieve this integration while ensuring that the call control features are fully utilized?

Accepted Answer

Implementing the Cisco Unified Communications Manager API to create a custom application that interfaces with the CRM system.

Question 29

A mid-sized company is planning to implement a collaboration solution that integrates voice, video, and messaging services to enhance communication among its employees. The IT manager is tasked with designing a solution that not only meets the current needs but also scales for future growth. The company currently has 200 employees, with an expected annual growth rate of 10%. If the collaboration solution is designed to accommodate 20% more users than the current employee count, what is the minimum number of users the solution should support in the next three years?

Accepted Answer

266 users

Question 30

A company has recently implemented a Unified Messaging (UM) system that integrates voicemail, email, and fax services. The IT manager is tasked with configuring the voicemail settings to ensure that employees receive notifications for new voicemails via email. The manager needs to decide on the best approach to configure the voicemail system to optimize user experience while ensuring compliance with company policies regarding data retention and privacy. Which configuration should the IT manager prioritize to achieve these goals?

Accepted Answer

Enable email notifications for new voicemails and set a retention policy that automatically deletes voicemails after 30 days.

CISCO 700-105 Cisco Midsize Collaboration Solutions for Account Managers (MCAM) Free Practice Test — 30 Questions

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