CISCO 300-810 Implementing Cisco Collaboration Applications (CLICA) Free Practice Test — 30 Questions

Question 1

A company is analyzing its collaboration tool usage to improve team productivity. They have collected data over a month, revealing that the average number of messages sent per user per day is 120. If the company has 50 active users, what is the total number of messages sent by all users in that month, assuming a 30-day month? Additionally, if the company wants to increase the average messages sent per user per day by 25% in the next month, how many messages should they aim for in total for that month?

Accepted Answer

4,500 messages

Question 2

In a network environment where voice and video traffic are prioritized, a network engineer is tasked with configuring queuing and scheduling mechanisms to ensure Quality of Service (QoS). The engineer decides to implement Low Latency Queuing (LLQ) to manage the traffic. If the total bandwidth of the link is 1 Gbps and the engineer allocates 200 Mbps for voice traffic, 100 Mbps for video traffic, and the remaining bandwidth for data traffic, what is the maximum delay that can be tolerated for voice packets if the average size of a voice packet is 160 bytes and the network is designed to maintain a maximum jitter of 30 ms?

Accepted Answer

30 ms

Question 3

In a corporate environment, a team is utilizing Cisco Jabber for unified communications. They need to ensure that their Jabber clients can seamlessly connect to the Cisco Unified Communications Manager (CUCM) and access features like presence, instant messaging, and voice calls. The IT administrator is tasked with configuring the Jabber clients to authenticate users effectively while maintaining security protocols. Which authentication method should the administrator prioritize to ensure both security and user convenience, considering the need for single sign-on (SSO) capabilities?

Accepted Answer

SAML (Security Assertion Markup Language)

Question 4

In a corporate environment, a team is utilizing Cisco Jabber for unified communications. The IT department is tasked with ensuring that the Jabber clients can connect securely to the Cisco Unified Communications Manager (CUCM) and other services. They decide to implement a combination of Secure Real-Time Transport Protocol (SRTP) and Transport Layer Security (TLS) for encrypting voice and signaling traffic. If the team needs to configure the Jabber clients to use TLS for signaling and SRTP for media, which of the following configurations must be ensured for optimal security and functionality?

Accepted Answer

The Jabber clients must be configured to trust the certificate authority (CA) that issued the CUCM's TLS certificate, and the media ports must be set to use a range that is allowed by the firewall.

Question 5

In a Cisco Unified Communications Manager (CUCM) environment, you are tasked with configuring translation patterns to manage call routing effectively. You need to set up a translation pattern that will allow calls to a specific internal extension (e.g., 2001) to be redirected to an external number (e.g., +14155551234). The translation pattern must strip the first four digits of the dialed number and prepend the external number. What would be the correct configuration for the translation pattern to achieve this?

Accepted Answer

Prepend: +14155551234, Strip Digits: 4

Question 6

In a corporate environment, a team is utilizing a messaging application that supports both instant messaging and file sharing. The application allows users to send files up to 100 MB in size. If a user sends 5 files of varying sizes, specifically 20 MB, 25 MB, 30 MB, and 15 MB, how much total data is being transmitted in this messaging application? Additionally, if the application has a limit of 200 MB for total data transfer per user per day, how much data will remain available for that user after sending these files?

Accepted Answer

10 MB remaining

Question 7

In a corporate environment, a network engineer is tasked with implementing Quality of Service (QoS) policies to ensure that voice traffic is prioritized over general data traffic. The engineer decides to classify traffic based on the Differentiated Services Code Point (DSCP) values. Given that voice traffic is typically marked with a DSCP value of 46 (Expedited Forwarding), while data traffic is marked with a DSCP value of 0 (Best Effort), how should the engineer configure the traffic classification to ensure that voice packets are treated with higher priority? Additionally, consider the implications of misclassifying traffic in terms of network performance and user experience.

Accepted Answer

Configure the router to recognize DSCP 46 for voice traffic and apply a higher priority queue for this classification.

Question 8

In a Cisco Unified Communications Manager (CUCM) environment, a network administrator is tasked with configuring device profiles and device pools for a new set of IP phones. The administrator needs to ensure that the phones can access specific features such as call forwarding, voicemail, and presence services. Given that the organization has multiple locations, each with different requirements for these features, how should the administrator approach the configuration of device profiles and device pools to optimize the deployment and management of these devices?

Accepted Answer

Create a device pool for each location that includes the necessary regions, locations, and media resource groups, and assign device profiles that reflect the specific feature requirements of each location.

Question 9

In a corporate environment, a team is utilizing Cisco Jabber for unified communications. They have configured Jabber to integrate with their Cisco Unified Communications Manager (CUCM) and are experiencing issues with presence status not updating correctly. The IT administrator suspects that the problem may be related to the configuration of the presence service. Which of the following actions should the administrator take to ensure that presence information is accurately reflected across all Jabber clients?

Accepted Answer

Verify that the Cisco Presence Server is properly configured and that the Jabber clients are registered to it.

Question 10

In a Cisco collaboration environment, a network administrator is tasked with configuring a new user profile for a team that requires specific settings for call handling, voicemail, and presence. The administrator needs to ensure that the profile allows users to receive calls from external numbers, access voicemail via email, and maintain presence status across all devices. Which configuration profile settings should the administrator prioritize to achieve these requirements effectively?

Accepted Answer

Enable external call access, configure voicemail to email forwarding, and set presence status synchronization across devices.

Question 11

In a corporate environment, a project manager is organizing a virtual meeting using Cisco Webex. The meeting is expected to have 50 participants, and the manager wants to ensure that the meeting runs smoothly without interruptions. To achieve this, the manager decides to implement specific meeting controls and features. Which of the following features should the manager prioritize to enhance the meeting experience and maintain control over participant interactions?

Accepted Answer

Enabling the "Mute on Entry" feature to prevent background noise from participants when they join the meeting.

Question 12

In a Cisco Unified Communications Manager (CUCM) environment, a company is planning to integrate its existing Microsoft Exchange server for unified messaging. The integration requires configuring the CUCM to communicate with the Exchange server using the SIP protocol. The company has multiple sites, and each site has its own CUCM cluster. What are the key considerations for ensuring that the integration is successful across all clusters, particularly regarding SIP trunk configuration and dial plan management?

Accepted Answer

Ensure that each CUCM cluster has a dedicated SIP trunk to the Exchange server and that the dial plan is configured to route calls correctly based on the site-specific extensions.

Question 13

In a corporate environment, a network administrator is tasked with implementing a robust authentication and authorization system for a new VoIP application. The application requires users to authenticate using their corporate credentials and must ensure that only authorized personnel can access sensitive features such as call recording and user management. The administrator decides to implement a role-based access control (RBAC) system integrated with an LDAP directory for user authentication. Which of the following configurations would best ensure that the application adheres to the principles of least privilege and separation of duties?

Accepted Answer

Assign users to roles based on their job functions, ensuring that each role has the minimum permissions necessary to perform their tasks, and regularly review role assignments for compliance with security policies.

Question 14

In a corporate environment, a network administrator is tasked with monitoring the performance of a VoIP system that has been experiencing intermittent call quality issues. The administrator decides to implement a monitoring tool that provides real-time metrics on network latency, jitter, and packet loss. Given the following metrics collected over a 10-minute period: average latency of 150 ms, average jitter of 30 ms, and a packet loss rate of 5%, which of the following conclusions can be drawn regarding the VoIP performance, and what steps should be taken to address the issues?

Accepted Answer

The VoIP performance is significantly impacted due to high latency and packet loss, necessitating a review of the network infrastructure.

Question 15

In a corporate environment, a network engineer is tasked with designing a Quality of Service (QoS) strategy to prioritize voice traffic over video and data traffic. The engineer decides to implement a Differentiated Services Code Point (DSCP) marking scheme. Given that voice traffic is assigned a DSCP value of 46 (EF - Expedited Forwarding), video traffic is assigned a DSCP value of 34 (AF41 - Assured Forwarding), and data traffic is assigned a DSCP value of 0 (Best Effort), how should the engineer configure the queuing mechanism to ensure that voice packets are transmitted with the highest priority while maintaining acceptable performance for video and data traffic?

Accepted Answer

Implement a priority queue for voice traffic, followed by a weighted fair queuing (WFQ) mechanism for video and data traffic.

Question 16

In a corporate environment, a network engineer is tasked with designing a Quality of Service (QoS) strategy to prioritize voice traffic over video and data traffic. The engineer decides to implement a Differentiated Services Code Point (DSCP) marking scheme. Given that voice traffic is assigned a DSCP value of 46 (EF - Expedited Forwarding), video traffic is assigned a DSCP value of 34 (AF41 - Assured Forwarding), and data traffic is assigned a DSCP value of 0 (Best Effort), how should the engineer configure the queuing mechanism to ensure that voice packets are transmitted with the highest priority while maintaining acceptable performance for video and data traffic?

Accepted Answer

Implement a priority queue for voice traffic, followed by a weighted fair queuing (WFQ) mechanism for video and data traffic.

Question 17

In a corporate environment, a network administrator is tasked with integrating LDAP (Lightweight Directory Access Protocol) for user authentication across various applications. The administrator needs to ensure that the LDAP server is configured to handle both secure and non-secure connections. Given the requirement for secure connections, which of the following configurations would best ensure that the LDAP server utilizes SSL/TLS for secure communications while also allowing fallback to non-secure connections when necessary?

Accepted Answer

Configure the LDAP server to listen on both port 389 for non-secure connections and port 636 for secure connections, and enable StartTLS on port 389.

Question 18

In a VoIP environment, you are tasked with ensuring secure communication between endpoints using SRTP (Secure Real-time Transport Protocol) and TLS (Transport Layer Security). You need to determine the best approach to implement these protocols effectively. Given a scenario where you have multiple endpoints communicating over a potentially insecure network, which combination of SRTP and TLS configurations would provide the most robust security while maintaining performance?

Accepted Answer

Use SRTP for media encryption and TLS for signaling encryption, ensuring that both protocols are configured to use strong cipher suites and key exchange mechanisms.

Question 19

In a corporate network, a company is implementing Quality of Service (QoS) to prioritize voice traffic over regular data traffic. The network administrator needs to configure the QoS policy to ensure that voice packets are given the highest priority. If the total bandwidth of the network is 1 Gbps and the voice traffic is expected to consume 20% of the total bandwidth, how much bandwidth should be allocated to voice traffic to maintain optimal performance, considering that the minimum acceptable bandwidth for voice traffic is 128 Kbps per call? Additionally, if the company expects to handle 100 simultaneous voice calls, what is the total bandwidth required for voice traffic?

Accepted Answer

256 Mbps

Question 20

In a corporate environment, a network administrator is tasked with configuring end-user devices to ensure optimal performance and security for a VoIP system. The administrator needs to set up Quality of Service (QoS) parameters to prioritize voice traffic over other types of data. If the total bandwidth of the network is 100 Mbps and the administrator decides to allocate 40% of the bandwidth specifically for voice traffic, how much bandwidth in Mbps will be reserved for voice applications? Additionally, the administrator must ensure that the remaining bandwidth is sufficient for data applications, which typically require a minimum of 60 Mbps to function effectively. What should the administrator do to ensure both voice and data applications can operate without degradation in performance?

Accepted Answer

Reserve 40 Mbps for voice traffic and ensure data applications can operate within the remaining 60 Mbps.

Question 21

In a corporate environment, a team is utilizing a messaging application that supports both instant messaging and file sharing. The application allows users to send files up to 100 MB in size. During a project, a team member attempts to send a video file that is 120 MB. To facilitate the sharing of this file, the team decides to compress it. If the compression ratio achieved is 25%, what will be the size of the file after compression, and will it be possible to send it through the messaging application?

Accepted Answer

90 MB, yes

Question 22

A company is evaluating its communication infrastructure and is considering three deployment models: on-premises, cloud, and hybrid. They have a workforce that is increasingly remote, and they need to ensure high availability and scalability while also managing costs effectively. Given these requirements, which deployment model would best support their needs while allowing for flexibility in resource allocation and minimizing latency for remote users?

Accepted Answer

Hybrid deployment model

Question 23

In a scenario where a company is implementing a new Cisco Unified Communications Manager (CUCM) system, the installation process requires careful planning and execution. The IT team has outlined the following steps: 1) Prepare the server environment, 2) Install the operating system, 3) Configure network settings, 4) Install CUCM, and 5) Perform post-installation configuration. If the team encounters issues during the network settings configuration, which of the following steps should they prioritize to ensure a successful installation?

Accepted Answer

Verify the IP address and subnet mask configurations for accuracy and compatibility with the existing network infrastructure.

Question 24

In a corporate environment, a company is implementing a new call flow design for its customer service department. The design includes a primary call routing strategy that utilizes both time-based and skill-based routing. The company has three teams: Sales, Technical Support, and Customer Service. Calls are to be routed based on the following criteria: if a call comes in during business hours (9 AM to 5 PM), it should first be directed to the Technical Support team. If the Technical Support team is unavailable, the call should then be routed to the Customer Service team. Outside of business hours, calls should be directed to the Sales team. Given this scenario, which of the following statements best describes the implications of this call flow design on customer experience and operational efficiency?

Accepted Answer

The design ensures that customers receive timely assistance during business hours, while also providing a fallback option for after-hours inquiries, enhancing overall satisfaction and resource utilization.

Question 25

In a Cisco collaboration environment, a company is planning to implement a new video conferencing solution that requires the integration of various media resources. The solution must support a maximum of 200 simultaneous video calls, each requiring a bandwidth of 1.5 Mbps. Additionally, the company wants to ensure that the media resources can handle peak usage times, which are expected to be 20% higher than the average load. What is the minimum bandwidth requirement for the media resources to accommodate peak usage?

Accepted Answer

360 Mbps

Question 26

In a Cisco Unified Communications Manager (CUCM) environment, a network administrator is tasked with configuring a new device profile for a group of users who require specific settings for their phones. The administrator needs to ensure that the device profile includes the correct settings for call forwarding, voicemail access, and presence status. Given that the organization has a policy of using a specific dial plan and requires that all devices under this profile adhere to the same codec preferences, what steps should the administrator take to create a configuration profile that meets these requirements?

Accepted Answer

Create a new device profile, configure the necessary settings for call forwarding, voicemail, and presence, and apply the organization’s dial plan and codec preferences to this profile.

Question 27

In a Cisco Unified Communications Manager (CUCM) environment, a company is implementing a new feature to enhance call handling for its customer service department. The feature allows agents to receive calls based on their availability and skill set. The company has three types of agents: Technical Support, Billing Support, and General Inquiry. Each agent type has a different priority level for call routing. Technical Support agents have the highest priority, followed by Billing Support, and then General Inquiry agents. If there are 10 Technical Support agents, 5 Billing Support agents, and 15 General Inquiry agents, how many total agents are available for call routing if only those with a priority level of 1 (Technical Support) and 2 (Billing Support) are considered?

Accepted Answer

15

Question 28

In a corporate environment, a network engineer is tasked with implementing Quality of Service (QoS) policies to ensure that voice traffic is prioritized over regular data traffic. The engineer decides to classify traffic based on the Differentiated Services Code Point (DSCP) values. Given that voice traffic is typically marked with a DSCP value of 46 (EF - Expedited Forwarding), and regular data traffic is marked with a DSCP value of 0 (BE - Best Effort), what would be the most effective method for ensuring that voice packets are prioritized in the network?

Accepted Answer

Implement a traffic classification policy that matches packets with a DSCP value of 46 and assigns them to a high-priority queue while ensuring that packets with a DSCP value of 0 are sent to a lower-priority queue.

Question 29

In a corporate environment, a company is implementing a new video conferencing solution that utilizes various media resources to enhance collaboration among remote teams. The solution requires a bandwidth of 2 Mbps per user for optimal performance. If the company has 50 users who will be using the system simultaneously, what is the total bandwidth requirement for the video conferencing solution? Additionally, if the company decides to allocate an additional 20% bandwidth for overhead and potential spikes in usage, what will be the final bandwidth requirement in Mbps?

Accepted Answer

120 Mbps

Question 30

In a corporate environment, a company is evaluating the deployment of various endpoint types to enhance its communication capabilities. They are considering the integration of IP phones and video devices into their existing network infrastructure. The IT team needs to determine the bandwidth requirements for these devices to ensure optimal performance. If an IP phone consumes 100 Kbps during a call and a video device requires 1.5 Mbps for standard definition video, how much total bandwidth is needed if 10 IP phones and 5 video devices are simultaneously in use?

Accepted Answer

8.5 Mbps

CISCO 300-810 Implementing Cisco Collaboration Applications (CLICA) Free Practice Test — 30 Questions

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