9A0397 Adobe Experience Manager DevOps Engineer Free Practice Test — 30 Questions

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Question 1 of 30

An enterprise-level Adobe Experience Manager deployment is experiencing intermittent authentication failures on its authoring tier, leading to user lockout and operational disruption. The issue manifests unpredictably across several author instances, suggesting a systemic rather than instance-specific problem. The identity provider (e.g., an external SAML or OAuth provider) appears to be functioning normally from its own monitoring perspective. What methodical approach should the DevOps engineer prioritize to diagnose and resolve this critical issue, ensuring minimal downtime and long-term stability?

Conduct a thorough review of AEM authentication handler configurations, cross-reference them with the identity provider's specifications, analyze AEM error logs for authentication-related exceptions, and monitor author instance resource utilization (CPU, memory, network) during periods of failure.
Immediately restart all AEM author instances and the identity provider to clear any potential transient states, then re-apply the latest security patches to AEM as a preventative measure.
Focus solely on network connectivity tests between the AEM author instances and the identity provider, assuming the issue must be a network latency or packet loss problem given the intermittent nature.
Initiate a full system diagnostic on the identity provider, assuming it is the root cause despite its internal monitoring indicating normal operations, and concurrently investigate potential issues with the AEM dispatcher configuration.

About the 9A0397 Adobe Experience Manager DevOps Engineer Certification

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